Privacy, transparency, and trust are our ethos at Dawn to Day Counselling. We endeavour to establish a safe and therapeutic space for our clients by ensuring that your privacy and confidentiality is maintained. You can feel comfortable and confident when disclosing to our team as we adhere to a strict code of ethics from the intake process and through to the therapy sessions. 
Our counsellors are guided by the Australian National Privacy Principles when protecting your personal information. Whilst your right to privacy is our utmost concern, there are extreme circumstances where your counsellor may be required to break confidentiality. Under these circumstances, your counsellor will only provide the necessary information.
 

These circumstances are as follows:
 

If your therapist is legally required to present client files during a current court case   

 

• If at any point during the therapeutic process, there is genuine concern or belief that a person is going to harm themselves or place another person (or minor) at risk. (In critical circumstances your counsellor might be required to contact the proper authorities without explicit consent).
   

•  All counsellors and psychologists are required by law and ethics to report abuse, ongoing domestic violence, or neglect of a vulnerable person i.e. children, people with a disability or the elderly.
   

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If I have a friend or family member who needs help what should I do?

 

• If a loved one who is experiencing emotional and psychological distress and needs support beyond what you can provide, it may be time to refer them to quality mental health care treatment.
   

• Minor/adolescent: Children and adolescents will often require adult intervention to refer them to and possibly schedule appointments for them.